Privacy Notice
Last updated: 20 August 2026
1. About this Privacy Notice
Orinovo Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect, use, store and protect personal information when you use the Orinovo Advisory website, contact us, submit an enquiry, request information about our services, request a demonstration of Orinovo Intelligence, or otherwise communicate with us through the website.
This Privacy Notice applies to the public Orinovo Advisory website. It does not replace any separate privacy notice, contractual terms or data-processing arrangements that may apply to Orinovo Intelligence, client services or secure client platforms.
2. Who we are
Orinovo Ltd is the controller of the personal information described in this Privacy Notice.
Company name: Orinovo Ltd
Registered in: England and Wales
Company number: [INSERT COMPANY NUMBER]
Registered office: [INSERT REGISTERED OFFICE ADDRESS]
Website brand: Orinovo Advisory
For privacy enquiries, data protection rights requests or complaints, please contact:
Email: [privacy@orinovoadvisory.com]
For general business enquiries, please contact:
Email: [enquiries@orinovoadvisory.com]
3. Personal information we collect
Depending on how you use the website, we may collect the following types of personal information.
Identity and professional information
This may include your name, job title, employer, organisation, professional role, industry sector and business area.
Contact information
This may include your business email address, telephone number, business address and other contact details you choose to provide.
Enquiry information
If you contact us or complete a form, we may collect the information contained in your enquiry, including the services you are interested in, the nature of your request, information submitted through a Request a Demo form, and any correspondence between you and Orinovo.
Website and technical information
When you use the website, we may collect technical information such as IP address, browser type, device type, operating system, approximate location derived from technical information, referring website, pages visited, time and date of visits, and security or diagnostic information.
Please see our Cookie Policy for more information about cookies and similar technologies.
Marketing and communication preferences
Where relevant, we may record whether you have requested updates from Orinovo, your areas of interest, consent records, communication preferences and any unsubscribe or opt-out requests.
4. Information you should not submit through the website
The public Orinovo Advisory website is not intended as a secure channel for submitting highly sensitive or confidential client information.
Unless Orinovo has specifically requested information through an appropriate secure channel, please do not submit through website forms:
- passwords;
- payment card information;
- confidential manifests or shipment documents;
- government identification documents;
- information about criminal convictions;
- health or medical information;
- special-category personal information;
- highly confidential commercial material; or
- information relating to sensitive sanctions, financial crime or regulatory investigations.
Where secure document submission is required as part of a client engagement, Orinovo will provide appropriate instructions separately.
5. How we collect personal information
We may collect personal information directly from you when you complete a form, request a demonstration, email us, call us, attend a meeting, subscribe to communications or otherwise communicate with Orinovo.
We may collect website and technical information automatically through cookies, analytics tools, security technologies and similar technologies.
We may also receive business contact information from third parties or public sources, such as professional referrers, event organisers, publicly available corporate sources, professional networking sources or your organisation.
6. How and why we use your personal information
We use personal information only where we have a lawful basis to do so.
Responding to enquiries
We use personal information to respond to enquiries, provide requested information, arrange calls or meetings, discuss potential services and manage follow-up communications.
Lawful basis: legitimate interests in operating and developing our business and responding to business enquiries; and, where applicable, taking steps at your request before entering into a contract.
Requesting an Orinovo Intelligence demonstration
If you request a demonstration of Orinovo Intelligence, we use the information you provide to understand your organisation’s requirements, assess which capabilities may be relevant, contact you, arrange the demonstration and follow up afterwards.
Lawful basis: legitimate interests and, where applicable, taking steps at your request before entering into a contract.
Providing services and managing business relationships
Where an enquiry develops into a client or business relationship, we may use personal information to prepare proposals, communicate with client representatives, administer engagements, provide services, manage billing and maintain business records.
Lawful basis: contractual necessity where applicable, legitimate interests, and compliance with legal obligations.
Operating and securing the website
We use technical and website information to operate the website, maintain security, prevent misuse, identify malicious activity, troubleshoot issues, protect our systems and improve reliability.
Lawful basis: legitimate interests in maintaining the security, integrity and availability of our website and systems.
Website analytics
Where analytics technologies are used, we may use information to understand website traffic, page usage, performance, device types and how visitors interact with the website.
Where consent is required for analytics or similar technologies, those technologies will not be activated unless you give the relevant consent.
Lawful basis: consent where required; otherwise legitimate interests in understanding and improving the website.
Marketing and Insights communications
Where legally permitted, we may use business contact details to send information about Orinovo services, regulatory developments, Insights, events, training or Orinovo Intelligence.
Where consent is required, we will ask for it. You can unsubscribe from marketing communications at any time.
Lawful basis: consent where required; otherwise legitimate interests in communicating with business contacts about relevant professional services and updates.
Legal, regulatory and compliance purposes
We may use personal information where necessary to comply with law, respond to lawful requests from competent authorities, maintain corporate records, protect legal rights, investigate misuse or defend legal claims.
Lawful basis: legal obligation and/or legitimate interests, depending on the circumstances.
7. Our legitimate interests
Where we rely on legitimate interests, those interests may include:
- operating and developing Orinovo;
- responding to business enquiries;
- managing professional relationships;
- improving the website and services;
- protecting systems and information;
- preventing fraud, misuse or security incidents;
- maintaining appropriate business records;
- protecting or exercising legal rights.
Where required, we consider whether our interests are overridden by the interests, rights or freedoms of the individual concerned.
8. Cookies and similar technologies
The website may use cookies and similar technologies.
Some technologies are necessary for the website to operate securely and correctly. Others may be used for analytics, preferences or similar purposes.
Where applicable, you will be given appropriate information and controls through our cookie banner or cookie settings tool.
Please see our Cookie Policy for more information.
9. Sharing your personal information
We may share personal information with trusted third parties where reasonably necessary, including:
- website hosting providers;
- IT and cybersecurity providers;
- email and communications providers;
- website developers and support providers;
- analytics providers;
- customer relationship management providers;
- professional advisers, including lawyers, accountants and insurers;
- contractors or consultants supporting Orinovo;
- regulators, courts, government bodies or law enforcement where required or permitted by law;
- parties involved in a genuine corporate transaction, such as a restructuring, investment, sale or acquisition.
Where third parties process personal information on our behalf, we expect them to use it only for authorised purposes and to apply appropriate safeguards.
We do not sell personal information to third-party advertisers.
10. International transfers
Some suppliers used by Orinovo may process personal information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps required by applicable data protection law to protect it. This may include reliance on UK-approved transfer mechanisms, adequacy arrangements, contractual safeguards or another lawful transfer mechanism.
You may request further information about relevant safeguards using the contact details in this Privacy Notice.
11. How long we keep personal information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, regulatory, accounting, security and dispute-resolution requirements.
As a general approach:
Website and service enquiries are normally retained for up to 24 months after our last meaningful interaction, unless the enquiry develops into a client relationship or there is another reason to retain the information.
Client relationship records may generally be retained for up to six years after the end of the relevant relationship, or longer where reasonably necessary for legal, regulatory, insurance or dispute-resolution purposes.
Marketing information is retained until you unsubscribe, withdraw consent where applicable, or the information is no longer required. We may retain limited suppression information to ensure we respect an opt-out.
Security logs are retained only for the period reasonably required for security, investigation and technical purposes.
Actual retention periods may vary where law, litigation, regulatory requirements or the circumstances of a particular matter require a different period.
12. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, unlawful disclosure, alteration, misuse or destruction.
Measures may include access controls, secure hosting, encryption, backups, monitoring, supplier controls and confidentiality requirements.
No internet transmission or information system can be guaranteed to be completely secure.
13. Your data protection rights
Depending on the circumstances and applicable law, you may have rights including the right to:
- request access to personal information we hold about you;
- request correction of inaccurate personal information;
- request deletion of personal information;
- request restriction of processing;
- object to certain processing;
- request portability of certain information;
- withdraw consent where processing is based on consent;
- object to direct marketing;
- raise concerns about how we use your personal information.
These rights are not absolute and may be subject to legal conditions and exemptions.
We may need to verify your identity before responding to a request.
14. Marketing choices
You can ask us to stop sending marketing communications at any time by using the unsubscribe mechanism in the relevant communication or by contacting us at:
We may still send non-marketing communications where necessary, such as messages relating to an enquiry, contractual relationship, service matter or legal requirement.
15. Data protection complaints
If you have concerns about how Orinovo has used your personal information, please contact us first so that we can investigate.
You can submit a data protection complaint by emailing:
We will consider and respond to complaints in accordance with applicable data protection requirements.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
16. Third-party websites
Our website may contain links to third-party websites or services.
Orinovo does not control those third-party websites and is not responsible for their privacy practices. We encourage you to read the privacy information provided by any third-party website before submitting personal information to it.
17. Changes to this Privacy Notice
We may update this Privacy Notice from time to time to reflect changes to our services, website functionality, legal requirements, technology or business practices.
The current version will be published on this page with its last-updated date.
18. Contact us
For questions about this Privacy Notice or how Orinovo uses personal information, please contact:
Orinovo Ltd
Email: [privacy@orinovoadvisory.com]
Registered office: [INSERT REGISTERED OFFICE ADDRESS]